1. Service Description
Roof Lead Recovery provides AI-powered SMS lead response services for roofing contractors. Our platform automatically sends personalized text messages to homeowners who submit quote requests through your website or landing pages.
Our services include:
- Automated SMS responses to incoming leads
- Lead notification and follow-up messaging
- Integration with existing CRM systems
- TCPA-compliant messaging protocols
2. Coverage Areas
Our services are available nationwide across the United States. We connect roofing contractors with homeowners in all 50 states for the following service categories:
- Roof Repair (partial, shingle, tile, metal)
- Full Roof Replacement
- Roof Inspections
- Storm Damage Assessment
- New Construction Roofing
📱 SMS Availability: Services are available 24/7, including holidays. Response times typically under 15 seconds during business hours.
3. User Agreement
By using our services, you agree to:
- Provide accurate and truthful information in all communications
- Use our services only for legitimate roofing lead inquiries
- Maintain compliance with all applicable laws and regulations
- Not use our platform for spam, harassment, or illegal purposes
- Protect the security of your account credentials
- Report any unauthorized use immediately
4. SMS Messaging Policy
Consent & Compliance:
- By providing a phone number, users consent to receive SMS communications
- All messaging complies with TCPA (Telephone Consumer Protection Act) regulations
- Message frequency varies based on inquiry status (typically 1-3 messages)
- Standard message and data rates may apply
Opt-Out Rights:
- Users may opt out by replying STOP to any message
- Opt-out requests are processed within 10 business days
- Emergency or urgent messages may still be sent after opt-out
5. Payment & Billing
Our pricing is based on the number of leads processed monthly. Payment terms are Net 30 from invoice date. Late payments may incur a 1.5% monthly finance charge.
Subscriptions may be cancelled with 30 days written notice. No refunds for unused leads within the billing period.
6. Limitation of Liability
Roof Lead Recovery is not liable for:
- The quality or outcome of roofing services provided by contractors
- Disputes between contractors and homeowners
- Any acts or omissions of third-party contractors
- Service interruptions beyond our reasonable control
- Indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for services in the 12 months preceding the claim.
7. Disclaimer of Warranties
Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific results, lead conversion rates, or uninterrupted service availability.
8. Intellectual Property
All content, software, and technology underlying our platform are proprietary to Roof Lead Recovery. Users may not copy, modify, or distribute our proprietary materials without written consent.
9. Termination
We may terminate or suspend services immediately for:
- Violation of these Terms of Service
- Suspected fraud or illegal activity
- Non-payment of fees
- Abuse of our SMS platform
10. Contact Information
Roof Lead Recovery
Email: support@roofleadrecovery.com
Phone: (555) 123-4567
Address: 123 Roofing Way, Austin, TX 78701
11. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in Travis County, Texas courts.
Last Updated: February 2026